4/17/2024 0 Comments Time zone schedulingMost of the tools give you an overview of the time zones that your team members are in. Using tools to schedule meeting across time zones can help ease the planning process. It can be quite a challenge to keep track of their times, especially while organizing meetings. Click here to learn more about tools to help you stay organized when working remotely.A lot of companies work with distributed teams who live across the globe. In the past few years, remote working has become commonplace. We hope this guide has been helpful! If you have any questions or need assistance, don't hesitate to reach out to our support team. Note: each time a customer makes an online booking, the time zone saved under the customer's record will be overridden if the customer's device and browser are set to use a different time zone. When a customer books an online appointment, Sign In Scheduling pulls the time zone information from that device. Ask the customer to check the locale and time zone settings of the device they've used to book with you.Sometimes, these providers will convert or change the time zone according to what they believe the customer's time zone should be. Ask the customer to check the configured time zone of their external email and calendar providers.Make sure the selected time zone within their customer record is correct.If your customer is seeing an incorrect time zone within their booking notifications/communications: The customer will receive their appointment times and all communications according to their selected time zone. Then, navigate to the 'Timezone' section and click on the drop-down to select a time zone from the list. To set or edit a customer's time zone, head to 'Customers' and click on the name of the customer whose time zone you'd like to amend. Note: at this point in the booking process, if you decide to change the customer's time zone using the drop-down selector in the sidebar, Sign In Scheduling will remember your selection until you change it again. When booking an appointment with a customer directly from their record, the booking sidebar will automatically populate with that particular customer's time zone. It's still possible to amend the customer's time zone after their record has been created. Note: when you manually create a customer record from your side, your organization's default time zone will be applied to them. When your customers book 'Online/Phone' appointments with you, Sign In Scheduling will automatically determine their time zone based on their browser settings, and save it within their customer record. You can choose either your organization's time zone, or the time zone of a separate individual.Ĭlick on the drop-down to select a different time zone from the list. When booking an appointment within the calendar, you'll be given the option within the booking sidebar to select whose time zone you'd like the appointment to be booked in. When selecting staff members with different time zones in the calendar, each of their time zones will be shown to the left of the page, making it easy for you to coordinate bookings and events. Click on the drop-down and select a new time zone from the list. To set up time zones for your staff, head to 'Manage' > 'Staff', click on the name of the staff member you'd like to edit, then scroll to the 'Timezone' section. This can be very useful for online appointments when staff members' time zones differ from the organization's default time zone. Users subscribed to our Premium plan and above have the ability to customize individual staff time zones. Likewise, your organization's default time zone will apply to all of your services set to take place at your business premises. Your organization's time zone will be set as the default time zone across your Sign In Scheduling account, including for each of your staff, unless you decide to customize their time zones individually. Note: picking a different country from the 'Country' drop-down will make all time zones associated with that country available for you to choose. Click on the drop-down to select a different time zone from the list, if applicable. To set and amend your organization's default time zone, head to ' Manage' > 'Business Details' and scroll to the 'Timezone' drop-down. How to set and edit customers' time zones How to work with customers in different time zones This guide explains how to use these features to manage time zones within Sign In Scheduling. Sign In Scheduling incorporates several simple features to help you manage time zone differences effectively. We understand that dealing with multiple time zones can be confusing. Collaboration across different time zones is essential for appointments taking place online and for remote working.
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